How JLL Homes stopped chasing dead leads and filled its site-visit calendar

Sprio's voice AI and WhatsApp automation took over the first response and the follow-up, so JLL's sales team spent its time with buyers who were actually ready to visit.

Client: JLL HomesIndustry: Residential Real EstateDeployed: Voice AI + WhatsApp

95%

Fewer spam calls reaching the sales team

49%

Less lead leakage in the funnel

98%

Faster first response to enquiries

52%

More site visits from WhatsApp follow-up

33%

More site visits from voice qualification

The challenge

Plenty of leads. Not enough of them turning into visits.

JLL Homes was paying for a steady flow of enquiries from portals and ads, but the sales team's day was eaten by junk calls and manual follow-up. By the time a real buyer got a call back, they had often booked elsewhere.

📵

Spam calls buried the real ones

Robocalls, wrong numbers and repeat time-wasters filled the inbound line, so genuine buyers waited while the team sifted through noise.

🕳️

Leads leaked out of the funnel

Enquiries came in after hours or during site visits and never got a first reply. Without a system to catch them, a large share simply went cold.

⏳

Slow first response cost deals

The first developer to call back usually won the visit. Manual follow-up meant JLL was often not that developer.

🗓️

Site-visit slots went unfilled

Confirmed visits slipped without reminders, and unqualified buyers took slots that ready buyers could have had.

What we did

Two agents, working before the sales team picks up

Sprio handled the parts of the process that don't need a person, and handed over only qualified, ready buyers.

📞

Voice AI on every inbound call

Sprio answers each call, filters out spam and robocalls, qualifies genuine buyers on budget, configuration and location, and books a site visit into the sales calendar, all before a human is involved.

95%reduction in spam calls reaching the sales team
+33%more site visits booked from qualified callers

💬

WhatsApp automation on every lead

Every enquiry gets an instant WhatsApp reply, the details and floor plans it needs, and a reminder before the visit. Follow-ups run on their own, so no lead goes quiet.

49%decrease in lead leakage across the funnel
98%faster first response to a new enquiry
+52%more site visits from WhatsApp follow-up

The results

Less noise, more buyers on site

95%

Fewer spam calls hitting the team, so real buyers reach a person faster.

49%

Less lead leakage, enquiries that used to go cold now get caught and worked.

98%

Faster first response, JLL is usually the first developer a buyer hears back from.

+52%

More site visits from WhatsApp follow-up and reminders.

+33%

More site visits from voice-qualified callers.

24/7

Every call answered and every enquiry followed up, day, night and weekends.

"Our team used to lose half its day to junk calls and manual follow-up. Now the calls that reach us are real buyers, already booked in for a visit."

Sales Lead · JLL Homes

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